789bet FAQ — Deposit, Withdrawal and Betting Questions
From opening an account to depositing via bKash, bonus terms and cricket betting — answers to the most frequently asked questions about 789bet, all in one place.
Want to jump ahead? Click any section below:
Deposit
Log in to 789bet and go to the deposit page, then select Nagad. Send money from the Nagad app to the mobile number shown, then enter the transaction ID in the form to confirm. The minimum deposit is ৳200. Your balance is usually credited within a few minutes. If you have any issues, contact the 24/7 live chat.
To play slot games on 789bet, the minimum deposit is ৳200 — this applies to all payment methods including bKash, Nagad, Rocket, Upay and bank transfer. Your balance is available immediately after depositing and can be used on slots or any other game right away.
Yes, bKash is one of the main deposit methods at 789bet. Select bKash on the deposit page, send money to the number shown using "Send Money", then submit the reference number in the form. You can also deposit the same way using Nagad, Rocket and Upay. The minimum amount is ৳200.
First, check your Nagad or bKash transaction history to confirm the payment went through. If the payment was successful but your balance has not been updated, contact 789bet live chat with the transaction ID and a screenshot of the payment. The team will verify and resolve the issue quickly.
789bet also accepts deposits via bank transfer. Click the bank transfer option on the deposit page to get the account details. You can transfer from Dutch-Bangla Bank, BRAC Bank or Islami Bank. After the transfer, submit the reference number and slip, and the team will credit your balance promptly.
Account Questions
No, under 789bet's rules each player may hold only one account. If multiple accounts are found under the same person, all accounts may be closed and the balances forfeited. Please read the terms and conditions for full details.
Go to the 789bet login page and click "Registration" or "New Account". Fill in the form with your mobile number, password and other required details. After OTP verification your account will be active. You must be 21 years of age or older to open an account.
When you log in from a new device or browser for the first time, you may be asked to verify via OTP — this is for your security. Enter the code sent to your mobile number to complete the login. The same username and password work on the Android or iOS app as well.
At 789bet, usernames are generally 6–16 characters long and can only contain English letters and numbers. For a strong password, use a mix of uppercase and lowercase letters, numbers and special characters. It is best not to use your mobile number or date of birth as your password.
Some details can be changed directly from the profile section of your account. However, for important changes such as your name or mobile number, contact 789bet live chat and have the necessary identity verification documents ready.
Bonuses and Offers
Yes, 789bet bonuses have a set expiry period. After receiving a bonus, you must meet the wagering requirements within that time. If the requirements are not met before expiry, the remaining bonus is cancelled, but your original deposit is not affected. Check the bonus terms for the exact timeframe.
No, the 789bet 200% welcome bonus can only be claimed once per account. It is a first-deposit bonus for new members. Attempting to claim it through multiple accounts may result in account cancellation. Please keep responsible gaming guidelines in mind before claiming any bonus.
Activate the bonus when making your first deposit on a new account. The 200% bonus means: deposit ৳1,000 and receive ৳2,000 in bonus funds, giving you a total balance of ৳3,000. To withdraw the bonus amount (৳2,000) you must wager it 20 times — that means placing ৳2,000 × 20 = ৳40,000 in bets. The maximum bonus is ৳10,000.
In some cases it may be possible to cancel a bonus before it is activated. However, once you have started placing bets with the bonus, cancellation is generally not possible. If you want to cancel, contact 789bet live chat as soon as possible and submit a request with your account details.
Most slot games at 789bet count in full toward wagering requirements. Live casino games such as baccarat or roulette may count partially or at a limited rate. Sports betting generally counts, but a minimum odds requirement may apply. Check the bonus terms or live chat for the exact list.
Withdrawal Questions
Yes, 789bet withdrawals are available 7 days a week, 24 hours a day. You can submit a withdrawal request at night or on Friday and Saturday, and it is generally processed within 1 hour. Payments are sent via bKash, Nagad, Rocket or any other method at any time of day.
The minimum withdrawal at 789bet is ৳800. This limit applies equally to all methods — bKash, Nagad, Rocket, Upay and bank transfer. When withdrawing, use the mobile banking account registered in your own name, as sending to a third-party number is not permitted.
Withdrawals from 789bet to bKash are generally processed within 1 hour. The same timeframe applies to Nagad, Rocket and Upay. Bank transfers may take a little longer. If a security check is in progress it may take slightly more time — contact live chat in that case.
"Pending" means the request has been received by 789bet's system and is being processed. It should normally be resolved within 1 hour. If it has been more than 1 hour, contact live chat with the request ID. A pending account verification can also hold up a withdrawal.
Cricket Betting
If a match is cancelled or results in a no-result due to rain or other reasons, 789bet generally voids the bet and returns the stake. However, if a result can be determined after a certain number of overs, the bet may be settled according to that result. Read the 789bet cricket betting page for the exact rules.
789bet's cricket betting markets include match winner, toss winner, total runs (over/under), first wicket to fall, top run scorer and live in-play markets. You can bet on BPL, IPL, T20 World Cup and Bangladesh Tigers international matches.
Decimal odds are straightforward — multiply your stake by the odds to get your total return. Example: Team A at 1.65, Team B at 2.30 — if you bet ৳1,000 on Team B and win, you receive ৳2,300 (৳1,300 profit). If Team A wins you lose ৳1,000. These figures are examples only; actual odds change over time.
Yes, the betting rules for BPL and international matches are essentially the same. However, larger international tournaments (ICC T20 World Cup, IPL) tend to offer more markets and live betting options. You can bet on Bangladesh Tigers home and away matches alike.
Yes, multi-bets and accumulators are available at 789bet. The odds from each match are multiplied together, so potential returns are much higher. Example: three matches at 1.50 × 1.70 × 1.80 = 4.59 — a ৳100 bet returns ৳459 if all win. However, if any single match loses, the entire ৳100 stake is lost.
Didn't find your answer?
If your question is not in the FAQ, speak directly with the 789bet support team. Assistance is available in both Bengali and English.
Live Chat Support
For the fastest resolution, use 789bet's live chat. The team is online 7 days a week, 24 hours a day and can assist in Bengali. Click the chat icon on any page of the site to get started.
Email support
For detailed issues, write to us by email — it is easy to attach screenshots or documents. 789bet support email:
[email protected]For full details on how to use the site, visit the About 789bet page. 21+