For Ages 21+

789bet's Responsible Gaming Guide

Betting should be enjoyable — not a burden. 789bet believes every player needs to know their own limits and play accordingly.

21+ Age Requirement
24/7 Support
Self-Exclusion Account Break

Why Responsible Gaming Matters

Online betting and casino games are a form of entertainment for many people. However, for some, it can get out of control and have a negative impact on personal, family, and financial life. 789bet believes that gaming is only enjoyable when done in a planned and mindful way.

Under our Terms and Conditions, every user must verify their age to open an account. Anyone under 21 is strictly prohibited from taking part in any betting or casino activity on 789bet.

Responsible gaming is not just about managing your account — it means putting your mental wellbeing first. If you feel you need to talk about your betting habits, you can find more information on responsible gaming in our FAQ section.

Age Requirement — Strictly 21+

All services on 789bet — slots, live casino, cricket betting, everything — are for players aged 21 and above only. If any user allows or permits a minor to use an account, that is a direct violation of the site's rules.

Tools to Keep Yourself Safe

Deposit Limit

Set the maximum amount you can deposit per day, week, or month in advance. Once a limit is set, it takes effect immediately.

Session Time Limit

Decide in advance how long you will play in one sitting. After the set time, the platform will automatically notify you that it is time to take a break.

Self-Exclusion

You can keep your account closed for a set period — from 7 days up to permanently. This decision takes effect immediately.

Activity History

View your betting history, win/loss record, and deposit/withdrawal details at any time. This helps you understand your own patterns.

Bet Limit

Set a maximum amount for each bet in advance. This reduces the chance of a sudden large loss and keeps your budget under control.

Contact the Support Team

For any issue, 789bet's 24/7 live chat or email support is available in both Bengali and English. Contact the team directly for help with self-exclusion or setting account limits.

Recognise the Warning Signs

Problematic betting often starts gradually. If any of the following signs appear in you or someone you know, it is time to pay attention.

  • Repeatedly placing larger bets to recover losses, commonly known as "chasing losses".
  • Neglecting family, friends, or work because of betting, and ignoring daily responsibilities.
  • Hiding information about betting from family or friends, or lying to them about it.
  • Feeling restless, irritable, or having trouble sleeping when not betting.
  • Taking on debt, dipping into savings, or facing financial hardship because of betting.
  • Knowing you should stop but repeatedly coming back.

Practical Tips for Safe Gaming

Betting responsibly means following a few simple rules. The tips below will help keep your experience controlled and enjoyable.

Money Management

  • Only play with money you can afford to lose without it affecting your daily life.
  • Set a separate monthly betting budget and do not exceed that limit.
  • Withdraw any winnings immediately rather than placing them back as bets.
  • Do not use debt or savings to cover losses.

Time and Mindset

  • Treat betting as entertainment, not a source of income.
  • Avoid betting when you are stressed or have been drinking.
  • Set a specific time of day for betting and try not to access the platform outside of that time.
  • Take regular breaks and make time for other hobbies and family.

Where to Find Help

Problematic betting is a behavioural issue that can be managed with the right support. Asking for help is not a sign of weakness — it is a sign of awareness.

Learning more about us will show you that 789bet has put player protection first from the very beginning. Help is available from the following sources:

789bet Live Chat

Support is available 24 hours a day, 7 days a week in both Bengali and English. Contact the support team directly for help with self-exclusion or setting account limits.

Family and Trusted Friends

Talk to the people close to you. Support from loved ones can be just as effective as professional advice — especially when you just need someone to listen.

Professional Counsellors

Seeking help from a mental health specialist or behavioural therapist can be the most effective step. Various mental health services are available in Bangladesh.

789bet's Commitment to Responsible Gaming

We believe every player has the right to play in a safe environment. Towards that goal, we always ensure the following:

Strict enforcement of the 21+ age requirement
Self-exclusion tool always active
Option to set deposit and bet limits
24/7 support in Bengali
Measures to keep personal data secure
Active monitoring to identify problematic betting

Protection of Minors

If there are children or teenagers in your household, make sure they cannot access your betting account. Some practical steps:

  • Use a strong password on your device and do not share it with others.
  • Always log out after ending a session — especially on shared devices.
  • You can use parental control software on family computers or phones.
  • Opening a betting account for a minor or allowing them to use one is strictly prohibited.

789bet's Privacy Policy provides full details on how user age and identity are verified. The safety of minors is our highest priority.

Questions About Responsible Gaming

Self-exclusion can be activated from the Account Settings section of 789bet. You can choose a specific duration — such as 7 days, 30 days, 90 days, or permanently. Once activated, it takes effect immediately and cannot be cancelled before the selected period ends. If you need help, contact us via 24/7 live chat.

Yes, limits can be increased or changed, but reductions take effect immediately while increases require a waiting period — usually 24 hours. This rule protects you from raising your limit impulsively in a weak moment.

Yes. Any funds in your account remain safe during self-exclusion. Once the break ends, or by following the appropriate process, you can make a withdrawal. Contact the support team for more details.

Start by trying to talk to them directly and without judgement. Then seek help from a professional counsellor. You can also inform the 789bet support team — via 24/7 live chat or email. We will guide you through the next steps based on the situation.

No. You must be at least 21 years old to open an account and use any service on 789bet. Age is verified at registration, and additional documents may be requested in suspicious cases. Accounts opened in the name of minors or allowed to be used by minors will be permanently closed.

No, the amount of money is not the only measure. If betting is harming your relationships, work, sleep, or mental wellbeing, it can still be considered problematic. Someone can develop a problem even with small bets. If you recognise the signs, seek help as soon as possible.