Terms and Conditions — 789bet
This page details all the terms, policies, and responsibilities that apply to using the 789bet platform. Please read it carefully before opening an account.
1 Introduction and Applicability
789bet is an online gaming and betting platform. These terms and conditions ("Terms") apply to the use of the 789bet website, mobile application, and all related services. By registering an account or beginning to use the platform, you are considered to have read, understood, and fully accepted these Terms.
If you do not agree with any part of these Terms, please refrain from using the platform. 789bet reserves the right to amend these Terms at any time, and the updated version will always be published on this page.
2 Eligibility and Age Requirement
To open an account and use the services on 789bet, users must meet the following conditions:
- You must be at least 21 years old. This platform is strictly prohibited for anyone under 21.
- You must not be a resident or citizen of any jurisdiction where online gaming is prohibited by law.
- You must open an account in your own name and with your own information — opening an account on behalf of someone else or for a third party is not allowed.
- Each person may hold only one account. Operating multiple accounts will result in immediate closure and the associated balance may be forfeited.
789bet may request a national identity card or other documents at any time for age or identity verification. Withdrawal access may be suspended until verification is completed.
3 Account Registration and Security
3.1 Registration Process
Providing accurate and complete information when creating an account is mandatory. Submitting incorrect information or withholding information will be considered a breach of these Terms. If your details change, update your account promptly.
3.2 Account Security
You are solely responsible for keeping your login credentials (username and password) confidential. Sharing this information with any third party is entirely at your own risk. 789bet will never ask for your password via email or chat. If you notice any suspicious activity, notify the support team immediately.
3.3 Account Suspension and Closure
789bet reserves the right to suspend or permanently close an account without prior notice for the following reasons: breach of these Terms, evidence of fraud, suspected account hacking, or a self-exclusion request under the responsible gaming policy.
4 Deposit and Payment Policy
789bet supports popular payment methods in Bangladesh for deposits: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks).
- Minimum deposit amount: ৳200 for each method.
- After a successful deposit, it may take some time for the amount to appear in your account balance, especially for bank transfers.
- Deposits made through a third party or from someone else's account are not accepted.
- If a suspicious payment is detected, 789bet reserves the right to verify the payment and return it if necessary.
5 Withdrawal Policy
To withdraw winnings, the following conditions must be met:
- Minimum withdrawal amount: ৳800.
- Requests are generally processed within 1 hour.
- Withdrawals must be made using the same method used for the deposit. Supported methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Wagering requirements must be met before withdrawing bonus balance (see Section 6 for details).
- Withdrawal requests may be delayed if identity verification has not been completed.
6 Bonuses and Promotional Offers
6.1 Welcome Bonus
New members are eligible for a 200% bonus on their first deposit, up to ৳10,000. For example: depositing ৳1,000 adds ৳2,000 in bonus — making a total balance of ৳3,000; the wagering requirement is 20 times the bonus amount (৳2,000 × 20 = ৳40,000 must be wagered).
6.2 Wagering Requirements
Wagering requirements must be met before withdrawing from a bonus. Under the current 789bet policy, you need to wager 20 times the bonus amount. If a withdrawal is requested before the wagering requirement is met, the bonus balance will be cancelled.
6.3 Bonus Abuse
If bonus system abuse is detected — such as claiming bonuses through multiple accounts or registering under a false identity — the accounts involved will be closed and any bonuses earned will be forfeited. All bonus offers on 789bet are subject to specific time limits and conditions and may change at any time.
7 Betting and Gaming Rules
The following policies apply to placing bets and playing games on 789bet:
- Once a bet is confirmed, it cannot be changed or cancelled.
- If a bet or game result is affected by a technical issue, 789bet will review and make a final decision — that decision is binding.
- In sports betting, if an event is cancelled or postponed, the stake for that bet will be refunded, unless an alternative settlement rule applies.
- If a live casino or slot game is interrupted due to a software or network issue, 789bet will resolve the matter through customer support.
- If any form of theft, fraud, collusion, or game manipulation is detected, the account will be permanently closed.
8 Responsible Gaming
789bet believes that gaming is a form of entertainment, not a source of income. We are committed to providing a safe gaming environment for our users. Under our Responsible Gaming Policy, users can set deposit limits, take a temporary break, or request self-exclusion.
- Gaming is for users aged 21 and above.
- If you notice signs of excessive play or losses, please contact the support team.
- Any attempt to open a new account while self-exclusion is active will be rejected.
9 Privacy and Data Protection
Detailed policies on how your personal information is collected, stored, and used can be found in our Privacy Policy. That policy is an integral part of these Terms. In brief:
- 789bet does not sell your information to third parties.
- Limited information may be shared with trusted partners for fraud prevention and identity verification purposes.
- Even after an account is closed, information may be retained for a specified period as required by law.
- SSL encryption and other security technologies are used to protect your information.
10 Intellectual Property and Content
All content published on the 789bet website — including logos, graphics, text, software, and game interfaces — is protected under intellectual property law. Copying, reproducing, or using this content for commercial purposes is strictly prohibited.
Game software is the property of the respective developer companies, and 789bet displays it only under valid agreements. Users may not download, reverse-engineer, or use game software in any unauthorised way.
11 Limitation of Liability
789bet is not responsible for the following:
- Loss of bets due to internet disconnection or device malfunction.
- Errors or delays in third-party game software.
- Account credential theft or misuse resulting from the user's own negligence.
- Fluctuations in odds due to unexpected market changes.
In any circumstance, 789bet's maximum liability will be limited to the amount of that specific transaction by the user.
12 Dispute Resolution
For any dispute or complaint, please contact the 789bet customer service team first. If the issue cannot be resolved directly, a formal complaint process can be initiated. Our support team is available 7 days a week, 24 hours a day in both Bengali and English.
If you have any uncertainty on a matter, detailed answers may be found on our FAQ page. In the case of betting disputes, 789bet's system logs and records will be treated as the final evidence.
13 Changes to Terms and Effectiveness
789bet reserves the right to change, amend, or cancel these Terms at any time and for any reason. Continuing to use the platform after changes take effect will be taken as your agreement to the updated Terms.
If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to be in effect. For any questions regarding these Terms, please contact our customer service — email: [email protected].
To learn more about 789bet, visit our About Us page, which contains a description of the platform's goals and services.